Privacy policy

Essential operation of this website does not require cookies and does not create a profile of you.

If you accept optional analytics in the cookie notice, we record anonymous page statistics: the page path, the referring site, a coarse country, and the device type. Before you accept, no analytics request is sent and no analytics cookie is set.

Our Do Not Track and Global Privacy Control signals are honoured: when your browser sends them, the anonymous statistics are skipped entirely.

Statistics are stored on our own server, not at a third-party advertising network. Your IP address is never written to the database. Instead we store a one-way hash that is salted with the current date, so the same visitor cannot be recognised on a later day and cannot be re-identified from the stored value.

A visit counter uses a random session identifier that lives only in your browser session. It exists to avoid counting one visit twice, and it expires with the session.

When you submit the inquiry form we store the information you type: name, business email, company, country, buyer type, estimated quantity, product interest and your requirements, together with the page you submitted from and campaign parameters such as utm_source if the link you followed contained them.

We use it for one purpose: to answer your inquiry, prepare a model recommendation and quotation, and keep a record of the conversation. We do not sell it, and we do not add you to a marketing list without your separate request.

Inquiry details are visible to the SHEHOPE sales and engineering staff who respond to your request. Our email notifications are delivered through Resend, which processes the message on our behalf. Website hosting is provided by our own server provider.

We share nothing else with third parties unless you ask us to involve a freight forwarder, inspection body or certification partner in your project.

Inquiries are kept while the commercial conversation is active and for a reasonable period afterwards so we can support repeat orders and warranty questions. Anonymous statistics are kept in aggregate form.

You can ask us to delete your inquiry data at any time. Write to the email address below from the address you used, and we will remove the record unless we are required to keep it for accounting or legal reasons, in which case we will tell you what is retained and why.

You can change your analytics choice at any time through the Cookie settings link in the footer. Declining analytics does not restrict any part of this website, including the inquiry form.

For access, correction or deletion requests, or any question about this policy, email sales@shehopeglobal.com. We respond to privacy requests by email.